Terms of Service
These Terms of Service ("Terms") govern your access to and use of our website, mobile interfaces, and any products or services purchased through www.dealore.shop (By accessing or using our Site, placing an order, or otherwise engaging with our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site.
General Conditions
1.1. By using this Site, you confirm that you are at least 18 years of age, or that you have the consent of a parent or legal guardian to use the Site and make purchases.
1.2. We reserve the right to refuse service to anyone, at any time, for any reason, at our sole discretion.
1.3. We may update, change, or replace any part of these Terms by posting updates on this page. It is your responsibility to check this page periodically for changes. Continued use of the Site after changes are posted constitutes acceptance of those changes.
2. Products and Pricing
2.1. All product descriptions, images, and prices are subject to change without notice. We make reasonable efforts to display accurate product colors, sizes, and descriptions, but we do not guarantee that your device's display will accurately reflect the actual product.
2.2. Prices listed on the Site are in Pakistani Rupees (PKR) unless otherwise stated, and are inclusive or exclusive of applicable taxes as noted at checkout.
2.3. We reserve the right to limit the quantities of any product or service that we offer, and to discontinue any product at any time.
2.4. In the event of a pricing error on the Site, we reserve the right to cancel any orders placed for a product listed at an incorrect price, whether or not the order has been confirmed.
3. Orders and Payment
3.1. Placing an order through the Site constitutes an offer to purchase the selected product(s). We reserve the right to accept or decline any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
3.2. We accept payment via the methods listed at checkout, which may include Cash on Delivery (COD), bank transfer, debit/credit card, or other payment gateways available in Pakistan.
3.3. For Cash on Delivery orders, you agree to be available to receive and pay for the order at the address provided. Repeated refusal of COD orders may result in restrictions on future orders from your account.
3.4. Order confirmation via SMS, WhatsApp, or email does not guarantee stock availability. We will notify you if any item in your order is unavailable and offer a refund, replacement, or store credit.
Shipping and Delivery
4.1. Estimated delivery times provided on the Site or at checkout are approximate and not guaranteed. Delays may occur due to courier issues, weather, public holidays, or circumstances beyond our control.
4.2. Shipping charges, if applicable, will be clearly displayed at checkout.
4.3. Risk of loss and title for products purchased pass to you upon delivery to the courier/shipping carrier.
4.4. It is the customer's responsibility to provide accurate and complete shipping information. We are not responsible for delays or non-delivery resulting from incorrect address details.
5. Returns, Exchanges, and Refunds
5.1. Our return, exchange, and refund policies are detailed in our separate **Return & Refund Policy**, which forms part of these Terms.
5.2. Products must generally be returned in their original, unused condition with original packaging and tags intact, within the time frame specified in our Return Policy.
5.3. Certain products (e.g., personal care items, undergarments, customized products) may be non-returnable for hygiene or safety reasons, as specified on the relevant product page.
6. Account Registration
6.1. You may be required to create an account to place orders. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
6.2. You agree to provide accurate, current, and complete information during registration and
7. Prohibited Uses
You agree not to use the Site:
- For any unlawful purpose or to solicit others to perform unlawful acts.
- To violate any applicable local, provincial, national, or international law or regulation.
- To submit false or misleading information, including fraudulent orders.
- To upload or transmit viruses or any malicious code.
- To interfere with or disrupt the security or functionality of the Site.
- To collect or track the personal information of other users.
8. Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of Dealore or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site without our express written permission.
9. Limitation of Liability
9.1. To the fullest extent permitted by law, Dealore, its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased, including but not limited to loss of profits, data, or goodwill.
9.2. Our total liability for any claim arising from your use of the Site or purchase of products shall not exceed the amount paid by you for the relevant order.
9.3. We do not guarantee that the Site will be uninterrupted, timely, secure, or error-free.
10. Third-Party Links and Services
Our Site may contain links to third-party websites or services (including payment gateways and courier partners) that are not owned or controlled by Dealore. We are not responsible for the content, policies, or practices of any third-party sites.
11. Privacy
Your use of the Site is also governed by our **Privacy Policy**, which explains how we collect, use, and protect your personal information.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.