Shipping Policy
Thank you for shopping with Dealore.shop This Shipping Policy outlines how we process, pack, and deliver your orders across Pakistan.
1. Order Processing Time
Orders are typically processed and dispatched within 1–3 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During sales, promotions, or high-demand periods, processing times may be slightly longer.
2. Delivery Time
Estimated delivery time is 3–7 business days, depending on your city/region.
Major cities (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, etc.) typically receive orders faster than remote or rural areas.
Delivery timelines are estimates only and are not guaranteed, as they depend on our courier partners and factors beyond our control (weather, strikes, holidays, etc.).
3. Shipping Charges
Shipping charges (if any) will be clearly displayed at checkout before you confirm your order.
We may offer free shipping on orders above a certain value or during promotional campaigns, as advertised on the Site.
4. Order Tracking
Once your order is dispatched, you will receive a tracking number via SMS, WhatsApp, or email.
You can use this tracking number on our courier partner's website to monitor your shipment status.
5. Cash on Delivery (COD)
COD is available in most areas across Pakistan, subject to courier serviceability.
Please ensure someone is available at the delivery address to receive and pay for the order.
We may contact you via call or WhatsApp to confirm COD orders before dispatch.
6. Delivery Attempts
Our courier partners typically attempt delivery 1–2 times. If delivery is unsuccessful, the order may be returned to us.
Please ensure your address and phone number are accurate and reachable to avoid delivery failures.
7. Failed or Refused Deliveries
If you refuse to accept a COD order without valid reason, or repeatedly fail to be available for delivery, we reserve the right to restrict future COD orders on your account.
8. Areas We Deliver To
We currently deliver to most cities and towns across Pakistan through our courier partners.
If your area is not serviceable, we will notify you and offer a full refund or alternative arrangement.
9. Damaged or Lost Shipments
If your order arrives damaged, please contact us within 24-48 hours of delivery with photos/videos of the damaged item and packaging.
If your order is lost in transit, please contact our support team, and we will investigate with the courier and arrange a replacement or refund as appropriate